Network Operations Center Engineer Job Vacancy in Grootfontein, Namibia – Telecom

Job Description

Position: Network Operations Center Engineer

Company: MTC Namibia

Location: Grootfontein, Namibia

Experience: 5+ years in network operations and telecommunications

Education: Bachelor’s degree in Telecommunications Engineering or related field

Employment Type: Full-time

Industry: Telecom

Department: Network Operations

Salary: SSP 250,000 – 350,000 per month

Vacancies:1

Company Overview

MTC Namibia is the leading mobile telecommunications provider in the country, delivering innovative voice, data, and digital services to millions of customers across urban and rural areas. With a strong commitment to expanding network coverage and enhancing digital inclusion, MTC has invested heavily in state‑of‑the‑art infrastructure, including 4G LTE, fiber optics, and satellite backhaul solutions. The company’s vision aligns with Namibia’s national digital transformation agenda, making it a pivotal player in the nation’s economic growth. As part of its corporate responsibility, MTC supports community development programs, youth empowerment initiatives, and sustainable environmental practices, positioning itself as a trusted employer for ambitious professionals seeking to shape the future of telecom in Namibia.

Working at MTC offers exposure to cutting‑edge technologies, collaborative cross‑functional teams, and a culture that values continuous learning and innovation. Employees benefit from competitive compensation, comprehensive benefits, and opportunities for career progression within a dynamic, fast‑growing industry. This role contributes directly to the reliability and performance of the network that powers critical communication services for businesses, government agencies, and individuals throughout Namibia.

Job Overview

The Network Operations Center (NOC) Engineer will be responsible for monitoring, troubleshooting, and optimizing MTC’s core network infrastructure to ensure high availability and performance. Reporting to the NOC Manager, the engineer will work in a 24/7 environment, responding to alarms, conducting root‑cause analysis, and coordinating with field technicians and vendor partners. This position plays a vital role in maintaining service quality for customers and supporting the rollout of new services and technologies. The role offers a unique blend of technical challenge and strategic impact, making it an ideal opportunity for professionals seeking to advance their careers in telecom network management.

As part of MTC’s commitment to excellence, the NOC Engineer will also contribute to the development of operational procedures, documentation, and continuous improvement initiatives, ensuring that the network remains resilient, secure, and future‑ready. This is a key hiring in Namibia, providing a gateway for talented engineers to join a leading telecom organization.

Key Responsibilities

• Monitor network performance using NOC tools and dashboards, responding to alarms within defined SLAs.
• Perform real‑time troubleshooting of voice, data, and mobile core components.
• Conduct root‑cause analysis for recurring issues and implement corrective actions.
• Coordinate with field engineers, vendors, and service providers to resolve outages and service degradations.
• Maintain accurate incident logs, escalation reports, and post‑incident reviews.
• Assist in capacity planning, network optimization, and performance tuning activities.
• Support the deployment of new network elements, software upgrades, and configuration changes.
• Participate in on‑call rotation to provide 24/7 coverage for critical network events.

Required Skills

• Strong knowledge of telecom protocols (SS7, LTE, IP/MPLS, TCP/IP).
• Experience with NOC monitoring platforms (e.g., SolarWinds, Netcool, Zabbix).
• Proficiency in network troubleshooting tools such as Wireshark, ping, traceroute, and SNMP.
• Ability to interpret network diagrams, routing tables, and performance metrics.
• Excellent analytical and problem‑solving skills with a detail‑oriented mindset.
• Effective communication skills for cross‑team collaboration and stakeholder reporting.
• Familiarity with scripting languages (Python, Bash) for automation tasks.
• Commitment to shift work and on‑call responsibilities.

Education

A Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related discipline is required. Relevant certifications such as CCNA, JNCIA, or ITIL are advantageous.

Experience

Minimum of five (5) years of hands‑on experience in network operations, preferably within a telecom carrier environment. Experience with mobile core networks and large‑scale data transport is highly valued.

Salary

The position offers a competitive salary ranging from SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications.

Benefits

• Health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Annual performance‑based bonus.
• Paid annual leave and sick leave.
• Professional development allowance.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering MTC’s network architecture and operational procedures.
• Continuous technical training on emerging telecom technologies.
• Certification sponsorship for industry‑recognized credentials.
• Mentorship from senior NOC engineers and network architects.

Working Environment

The NOC is a modern, climate‑controlled facility equipped with advanced monitoring consoles and collaborative workspaces. Engineers work in a team‑oriented setting that encourages knowledge sharing and proactive problem solving.

Application Process

Interested candidates should submit their application through the MTC career portal. Please include a detailed CV and a cover letter outlining your relevant experience. For more information about the role and to apply, visit https://namibiajobsearch.com/. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

MTC Namibia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, religion, or sexual orientation. All qualified applicants will receive consideration for employment.