Retail Operations Analyst Job Vacancy in Walvis Bay, Namibia – Retail & Consumer Goods

Job Description

Position: Retail Operations Analyst

Company: Pick n Pay Namibia

Location: Walvis Bay, Namibia

Experience: 3-5 years in retail operations, data analysis, and supply chain coordination

Education: Bachelor’s degree in Business Administration, Retail Management, Economics or related field

Employment Type: Full-time

Industry: Retail & Consumer Goods

Department: Operations

Salary: SSP 150,000 – 250,000 per annum

Vacancies:1

Company Overview

Pick n Pay Namibia is a leading retail chain delivering quality groceries, fresh produce, and household essentials to communities across the country. With a strong commitment to customer satisfaction, sustainability, and local sourcing, the company has become a trusted name in Namibia’s retail landscape. Operating over 30 stores nationwide, Pick n Pay Namibia supports thousands of jobs and actively contributes to economic growth through partnerships with local farmers and suppliers. The organization values innovation, teamwork, and continuous improvement, fostering a dynamic environment where employees can thrive and advance their careers. As part of its strategic expansion, Pick n Pay Namibia is seeking talented professionals to join its operations team in Walvis Bay, a vibrant coastal city that serves as a key logistics hub for the nation.

Job Overview

The Retail Operations Analyst will play a pivotal role in optimizing store performance, enhancing inventory accuracy, and driving data‑driven decision‑making across the Walras Bay region. Reporting to the Operations Manager, the analyst will collaborate with store managers, supply chain partners, and the corporate analytics team to identify trends, develop actionable insights, and implement process improvements that boost profitability and customer satisfaction. This position offers a unique opportunity to influence the operational excellence of a major retailer while contributing to broader economic development in Namibia.

For more information about Pick n Pay Namibia’s mission and values, visit the main website https://namibiajobsearch.com.

Explore additional career resources and industry insights at https://www.eswatinijobsearch.com/.

Key Responsibilities

• Analyze sales, inventory, and foot‑traffic data to identify performance gaps and opportunities for improvement.
• Develop and maintain dashboards that provide real‑time visibility into key operational metrics for store managers and senior leadership.
• Collaborate with the procurement team to forecast demand, optimize stock levels, and reduce out‑of‑stock incidents.
• Conduct regular store visits to assess compliance with merchandising standards, planogram execution, and operational procedures.
• Provide actionable recommendations to enhance supply chain efficiency, reduce waste, and improve product availability.
• Support the implementation of new POS systems, digital pricing tools, and inventory management technologies.
• Prepare monthly performance reports that highlight trends, successes, and areas requiring corrective action.
• Assist in the development of promotional strategies by analyzing historical campaign data and consumer behavior.
• Work closely with the finance department to reconcile sales data and ensure accurate financial reporting.
• Participate in cross‑functional projects aimed at improving the overall customer experience and operational excellence.

Required Skills

• Strong analytical abilities with proficiency in Excel, SQL, and data visualization tools such as Power BI or Tableau.
• Excellent communication skills, both written and verbal, to convey complex data insights to non‑technical stakeholders.
• Detail‑oriented mindset with a focus on accuracy and data integrity.
• Ability to work independently and as part of a collaborative team in a fast‑paced retail environment.
• Problem‑solving aptitude with a proactive approach to identifying and addressing operational challenges.
• Knowledge of retail merchandising principles, inventory management, and supply chain logistics.
• Familiarity with retail POS systems and e‑commerce platforms is advantageous.

Education

A bachelor’s degree in Business Administration, Retail Management, Economics, Supply Chain Management, or a related discipline is required. Candidates with additional certifications in data analytics, such as a Certified Business Analyst (CBA) or Microsoft Power BI certification, will be given preference.

Experience

Applicants should possess 3‑5 years of relevant experience in retail operations, analytics, or supply chain coordination. Experience within a large retail chain, supermarket environment, or similar fast‑moving consumer goods (FMCG) sector is highly desirable.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per annum, commensurate with experience, qualifications, and performance. The package includes performance‑based bonuses and a comprehensive benefits suite.

Benefits

• Competitive salary with annual performance incentives.
• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Employee discount across all Pick n Pay stores in Namibia.
• Paid annual leave, sick leave, and public holidays.
• Professional development budget for courses, certifications, and conferences.
• Transportation allowance for commuting to the Walvis Bay store network.

Training

• Comprehensive onboarding program covering company culture, systems, and operational standards.
• Ongoing training in advanced data analytics, retail technology, and leadership development.
• Mentorship opportunities with senior analysts and operations managers.
• Access to e‑learning platforms for continuous skill enhancement.

Working Environment

Pick n Pay Namibia offers a collaborative, inclusive, and dynamic workplace where innovation is encouraged. The Walvis Bay team operates in a modern office environment with state‑of‑the‑art technology, flexible work arrangements, and a strong emphasis on work‑life balance. Employees are empowered to contribute ideas, participate in cross‑functional initiatives, and grow their careers within a supportive corporate culture.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Pick n Pay Namibia careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Pick n Pay Namibia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, religion, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.