Bank Teller Job at Old Mutual Namibia

Company: Old Mutual
Industry: Insurance & Financial Services
Job Role: Bank Teller
Location: Windhoek, Namibia
Job Type: Full-Time
Experience Required: 0–1 Year
Education Required: Diploma
Salary: NAD 9,000 – 10,000 per month (Estimated based on entry-level banking and financial services industry standards)
Department: Banking Operations / Customer Service
Work Environment: Branch-Based / Office Environment

Job Overview

Old Mutual is seeking a customer-focused and detail-oriented Bank Teller to support daily banking operations at its Windhoek branch. The successful candidate will handle customer financial transactions, assist clients with account services, maintain accurate transaction records, and provide excellent customer service in a fast-paced financial environment.

This role is suitable for candidates interested in banking operations, financial services, customer service, cash handling, account management, teller operations, transaction processing, finance administration, payment processing, retail banking, insurance support, customer relationship management, compliance, financial reporting and branch operations.

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Key Responsibilities

• Process customer deposits, withdrawals, transfers, and payment transactions accurately.
• Handle daily cash operations and ensure balanced cash drawers.
• Assist customers with account inquiries, banking products, and financial services.
• Maintain accurate transaction records and banking documentation.
• Promote banking and insurance-related products offered by the company.
• Verify customer identity and ensure compliance with banking procedures and financial regulations.
• Respond professionally to customer concerns and service requests.
• Support branch administration and operational efficiency.
• Ensure confidentiality and secure handling of financial information.
• Work closely with branch staff to deliver exceptional customer experience.

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Required Qualifications

• Education: Diploma in Banking, Finance, Accounting, Business Administration, Commerce, Economics, or a related field.
• Experience: 0–1 year of experience in banking, customer service, finance, retail cash handling, or administration is preferred. Fresh diploma graduates are encouraged to apply.
• Basic understanding of banking procedures, teller operations, financial compliance, and customer support.
• Strong numerical, communication, and interpersonal skills.
• Ability to handle cash accurately and maintain attention to detail.
• Familiarity with banking software, Microsoft Office, and transaction systems is an advantage.
• Professional attitude with strong customer service orientation.

Preferred Skills

• Customer relationship management
• Cash handling and reconciliation
• Banking and teller operations
• Communication and interpersonal skills
• Payment processing and record keeping
• Financial administration
• Problem-solving and conflict resolution
• Time management and multitasking
• Attention to detail and accuracy
• Team collaboration

Salary & Benefits

Old Mutual offers a competitive salary package aligned with entry-level banking and financial services standards.

Additional benefits may include:

• Medical and wellness benefits
• Banking and financial services training
• Paid annual leave
• Employee insurance and retirement benefits
• Career development opportunities within finance and insurance
• Performance-based incentives

Training & Career Development

Selected candidates may receive training in:

• Bank teller operations and transaction processing
• Customer relationship and service excellence
• Banking compliance and financial regulations
• Cash handling and reconciliation procedures
• Insurance and financial product awareness
• Branch administration and banking software systems

Job seekers interested in banking, insurance, finance, accounting, customer service, branch operations, cash management, retail banking, and administrative careers can also explore opportunities at bank teller jobs in Cameroon

Why Join Old Mutual?

Working at Old Mutual provides an opportunity to grow in the banking, insurance, and financial services industry, gaining practical experience in customer service, banking transactions, teller operations, financial administration, and insurance support. Employees benefit from a professional work environment with opportunities for learning, career advancement, and exposure to modern financial systems.