Clinical Operations Manager Job Vacancy in Henties Bay, Namibia – Healthcare Services

Job Description

Position: Clinical Operations Manager

Company: Medi-Clinic Namibia

Location: Henties Bay, Namibia

Experience: 5+ years in clinical operations or healthcare management

Education: Bachelor’s degree in Nursing, Health Administration or related field; Master’s preferred

Employment Type: Full-time

Industry: Healthcare Services

Department: Clinical Operations

Salary: SSP 300,000 – SSP 450,000 per month

Vacancies:1

Company Overview

Medi-Clinic Namibia is a leading private healthcare provider delivering high‑quality medical services across the country. With a network of state‑of‑the‑art clinics and hospitals, Medi-Clinic is committed to improving health outcomes through patient‑centered care, innovative treatment options, and community outreach programs. As part of a larger Southern African health group, the company brings international standards to Namibia, fostering a culture of excellence, continuous learning, and compassionate service. This reputation makes Medi-Clinic a top choice for professionals seeking rewarding career opportunities in Namibia Jobs and a supportive environment for growth.

Job Overview

The Clinical Operations Manager will lead the delivery of clinical services at our Henties Bay facility, ensuring compliance with regulatory standards, optimizing patient flow, and enhancing overall quality of care. Reporting to the Regional Director of Clinical Services, the role involves strategic planning, staff supervision, and collaboration with medical teams to achieve operational excellence. This position offers a unique chance to shape healthcare delivery in a coastal community while contributing to broader national goals of improving access to quality health services. For more information about our organization and other openings, visit https://namibiajobsearch.com/.

Key Responsibilities

• Oversee daily clinical operations, ensuring efficient patient registration, triage, and treatment processes.
• Develop and implement standard operating procedures aligned with Namibian health regulations and international best practices.
• Manage multidisciplinary teams including physicians, nurses, allied health professionals, and support staff.
• Monitor key performance indicators such as patient satisfaction, wait times, and clinical outcomes, and drive continuous improvement initiatives.
• Coordinate with supply chain and finance departments to maintain optimal inventory of medical supplies and equipment.
• Lead quality assurance programs, conduct audits, and address any compliance gaps promptly.
• Facilitate staff training, mentorship, and professional development to build a high‑performing clinical workforce.
• Engage with community health partners and local authorities to promote preventive health programs.

Required Skills

• Strong leadership and team management abilities with a focus on collaborative decision‑making.
• Excellent knowledge of clinical workflows, patient safety standards, and health information systems.
• Analytical mindset for interpreting data, generating reports, and implementing evidence‑based improvements.
• Effective communication skills for interacting with patients, staff, and external stakeholders.
• Proficiency in budgeting, resource allocation, and cost‑control measures.
• Ability to navigate regulatory environments and maintain accreditation standards.

Education

A Bachelor’s degree in Nursing, Health Administration, Public Health, or a related discipline is required. A Master’s degree in Healthcare Management or Business Administration is highly desirable and will be considered an asset during the selection process.

Experience

Applicants must have a minimum of five years of progressive experience in clinical operations, hospital administration, or a comparable healthcare management role. Experience within a private clinic network or exposure to multi‑site operations is advantageous.

Salary

The successful candidate will receive a competitive monthly salary ranging from SSP 300,000 to SSP 450,000, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health insurance for employee and dependents.
• Retirement savings plan with employer contributions.
• Paid annual leave and sick leave in line with Namibian labor law.
• Professional development allowance for certifications and conferences.
• Employee assistance program supporting work‑life balance.

Training

• Orientation program covering Medi‑Clinic policies, systems, and culture.
• Ongoing clinical leadership workshops and mentorship sessions.
• Access to online learning platforms for continuous skill enhancement.

Working Environment

The Henties Bay clinic offers a modern, patient‑focused environment equipped with advanced medical technology. The team culture emphasizes respect, teamwork, and a shared commitment to delivering exceptional care. Employees benefit from a supportive leadership structure and opportunities to influence service delivery at a regional level.

Application Process

Interested candidates should submit an up‑to‑date CV and a cover letter outlining their suitability for the role through the online portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

Medi‑Clinic Namibia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, regardless of gender, race, disability, religion, or sexual orientation. Our hiring practices reflect our dedication to fairness and the principle of hiring the best talent for the job.