Digital Payments Analyst Job Vacancy in Otjiwarongo, Namibia – Banking & Finance

Job Description

Position: Digital Payments Analyst

Company: Bank Windhoek

Location: Otjiwarongo, Namibia

Experience: 3-5 years in digital payments, fintech or related banking functions

Education: Bachelor’s degree in Finance, Economics, Business Administration or related field

Employment Type: Full-time

Industry: Banking & Finance

Department: Digital Banking

Salary: SSP 150,000 – SSP 250,000 per month

Vacancies:1

Company Overview

Bank Windhoek is Namibia’s leading indigenous commercial bank, renowned for its innovative financial solutions and strong community presence. With a heritage spanning over five decades, the bank has consistently delivered reliable banking services across the nation, supporting both individuals and businesses. Its commitment to digital transformation has positioned it at the forefront of fintech adoption in Namibia, making it an attractive employer for professionals seeking to shape the future of banking. As part of its expansion strategy, Bank Windhoek is establishing a new digital hub in Otjiwarongo, creating fresh career opportunities and contributing to regional economic growth. This role offers a unique chance to join a forward‑thinking team, engage with cutting‑edge payment technologies, and play a pivotal part in enhancing the bank’s digital ecosystem. The position aligns with the broader goal of delivering seamless, secure, and customer‑centric payment experiences, reinforcing Bank Windhoek’s reputation as a trusted financial partner.

Job Overview

The Digital Payments Analyst will be responsible for designing, implementing, and optimizing digital payment solutions that meet the evolving needs of Bank Windhoek’s customers. Working closely with product managers, IT developers, and compliance officers, the analyst will ensure that payment platforms are efficient, secure, and compliant with regulatory standards. This role involves monitoring transaction flows, analyzing performance metrics, and recommending enhancements to improve speed, reliability, and user satisfaction. The successful candidate will also collaborate with external fintech partners and stay abreast of industry trends, ensuring that the bank remains competitive in the rapidly changing payments landscape. For more information about the organization and its digital initiatives, visit https://namibiajobsearch.com/. This position is a cornerstone of the bank’s digital strategy and offers significant exposure to high‑impact projects, making it an excellent career step for professionals passionate about fintech and financial inclusion.

Key Responsibilities

• Analyze end‑to‑end payment processes to identify bottlene​ bottlenecks and propose data‑driven improvements.
• Collaborate with IT and product teams to design, test, and launch new digital payment features.
• Monitor transaction performance, generate regular reports, and present insights to senior management.
• Ensure compliance with Namibian banking regulations, AML/KYC standards, and international payment security protocols.
• Manage relationships with fintech vendors, payment gateways, and card scheme partners.
• Develop and maintain documentation for payment workflows, system configurations, and operational procedures.
• Provide training and support to internal stakeholders on new payment functionalities.

Required Skills

• Strong analytical abilities with proficiency in data visualization tools (e.g., Power BI, Tableau).
• Knowledge of payment standards such as ISO 8583, PCI‑DSS, and EMV.
• Experience with API integration, JSON, XML, and RESTful services.
• Excellent problem‑solving skills and attention to detail.
• Effective communication skills for cross‑functional collaboration.
• Ability to work independently and manage multiple projects simultaneously.

Education

A bachelor’s degree in Finance, Economics, Business Administration, Computer Science, or a related discipline is required. Professional certifications such as Certified Payments Professional (CPP) or Certified FinTech Specialist are advantageous but not mandatory.

Experience

Applicants should have 3‑5 years of hands‑on experience in digital payments, electronic funds transfer, or fintech environments. Prior exposure to banking operations, risk management, and regulatory compliance will be highly valued.

Salary

The role offers a competitive salary range of SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Paid annual leave and public holidays.
• Employee assistance program and wellness initiatives.
• Flexible working arrangements, including remote work options.

Training

• On‑boarding program covering banking fundamentals and digital payment systems.
• Continuous professional development through workshops, webinars, and industry conferences.
• Access to online learning platforms for skill enhancement.

Working Environment

Bank Windhoek provides a collaborative, inclusive, and technology‑driven workplace. The Otjiwarongo office features modern workstations, secure data centers, and meeting spaces designed to foster innovation. Employees benefit from a culture that encourages knowledge sharing, mentorship, and a healthy work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience via the online portal on the Bank Windhoek careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Bank Windhoek is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.