Digital Payments Product Manager Job Vacancy in Swakopmund, Namibia – Banking & Finance

Job Description

Position: Digital Payments Product Manager

Company: First National Bank Namibia

Location: Swakopmund, Namibia

Experience: 5+ years in digital payments product management

Education: Bachelor’s degree in Business, Finance, Computer Science or related field

Employment Type: Full-time

Industry: Banking & Finance

Department: Product Management

Salary: SSP 250,000 – 350,000 per month

Vacancies:1

Company Overview

First National Bank Namibia (FNB Namibia) is a leading financial institution with a strong heritage of over 30 years serving individuals, SMEs, and large corporations across the country. Headquartered in Windhoek and operating a network of branches and digital channels, FNB Namibia is renowned for its innovative banking solutions, customer‑centric culture, and commitment to financial inclusion. As part of the broader FirstRand Group, the bank leverages international expertise while maintaining deep local knowledge, making it a top choice for professionals seeking dynamic career growth. The bank’s strategic focus on digital transformation positions it at the forefront of Namibia Jobs, offering exciting opportunities for talent eager to shape the future of banking in Namibia.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of FNB Namibia’s digital payment offerings, including mobile wallets, online checkout solutions, and QR‑code payments. Reporting to the Head of Digital Banking, the role involves market research, product design, cross‑functional collaboration, and performance monitoring to ensure seamless, secure, and innovative payment experiences for customers. This position plays a pivotal role in driving adoption, revenue growth, and regulatory compliance, aligning with the bank’s vision of becoming the most digital‑forward bank in the region. For more information about the organization, visit https://namibiajobsearch.com/. This is a prime Career Opportunities in Namibia for professionals passionate about fintech and product innovation.

Key Responsibilities

• Define product strategy, roadmap, and feature prioritisation for digital payment solutions.
• Conduct market analysis, competitor benchmarking, and customer research to identify emerging trends and opportunities.
• Collaborate with engineering, design, compliance, and marketing teams to deliver high‑quality product releases on schedule.
• Manage product lifecycle from concept through launch, monitoring performance metrics and iterating based on data‑driven insights.
• Ensure all digital payment products meet local regulatory standards and security best practices.
• Develop pricing models, go‑to‑market strategies, and promotional campaigns to maximise adoption.
• Prepare regular reports for senior leadership, highlighting key performance indicators and ROI.

Required Skills

• Strong understanding of digital payments ecosystems, fintech trends, and banking regulations.
• Proven product management experience with agile methodologies.
• Excellent analytical, problem‑solving, and data‑interpretation abilities.
• Effective communication and stakeholder management skills.
• Ability to translate complex technical concepts into clear business value.
• Leadership mindset with a collaborative, results‑oriented approach.

Education

A Bachelor’s degree in Business Administration, Finance, Computer Science, Information Systems or a related discipline is required. Advanced qualifications such as an MBA or relevant certifications (e.g., Certified Scrum Product Owner) are advantageous and demonstrate a commitment to continuous learning.

Experience

Applicants must have a minimum of five years of experience managing digital payment products or services within a banking, fintech, or technology environment. Demonstrated success in launching and scaling digital solutions, as well as experience working with cross‑functional teams, is essential.

Salary

The role offers a competitive salary ranging from SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total remuneration package.

Benefits

• Comprehensive health and medical insurance.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and parental leave.
• Employee assistance programme and wellness initiatives.
• Access to professional development funds and tuition reimbursement.

Training

• Onboarding programme covering banking operations, compliance, and digital product frameworks.
• Continuous learning opportunities through workshops, webinars, and industry conferences.
• Mentorship from senior product leaders and fintech experts.
• Certification support for Agile, Scrum, and product management credentials.

Working Environment

FNB Namibia offers a modern, collaborative workspace in Swakopmund, equipped with state‑of‑the‑art technology and flexible work arrangements. The culture encourages innovation, diversity, and a strong work‑life balance, making it an attractive destination for professionals seeking Employment in Namibia.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience via the online portal on the bank’s careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

First National Bank Namibia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and the principle of Hiring in Namibia based on merit.